Customer Service

Have questions ?

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

You can also email us at: info@mysite.com

or fill in our contact form:

Anchor 2

FAQ

I’ve found the sneakers I want but can’t select my size

If you select a size and it's not available then it's sold out.

Has my order been sent yet

Most orders are sent out within a day or two unless on vacation.

Part of my order is missing

We try our best to send out full order and check the order before sending order out.

Which methods of payments can I use?

We accept credit, debit, and also afterpay

Is it safe to order online?

Yes it's safe to order online. Most retail shopping is online.

Can you give me more information about the sneakers?

If you're needing more info you can contact us on the chat and we will get back to you as soon as possible.

Can I track my order ?

Tracking numbers are sent out when the order is shipped.

You’ve sent me the wrong items

We try our best to send the right order. If any problems then you can contact us.

I forgot to use my discount code

All sales are final after order.

Delivery - How much is it and how long does it take?

Cost and shipping time depends on your location. Normally shipping time takes 2-7 business days.